Privacy Policy

I. Collection and Use of Personal Information

When you use the LoongSeeker Technology Co., Ltd. online store services, we may request personal information from you. The LoongSeeker Technology Co., Ltd. online store will use this information in accordance with this Privacy Policy. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will be unable to provide you with our products or services, or respond to any questions you may have.

The following provides some examples of the types of personal information that the LoongSeeker Technology Co., Ltd. online store may collect and how we use such information:

II. What Personal Information We Collect

When you create an account, purchase products, download software updates, or contact us, we may collect various information, including your name, mailing address, phone number, email address, contact preferences, etc.

When you use the LoongSeeker Technology Co., Ltd. online store to purchase goods or gift cards, the LoongSeeker Technology Co., Ltd. online store may collect information you provide related to the aforementioned individuals, such as name, mailing address, email address, and phone number. The LoongSeeker Technology Co., Ltd. online store will use this information to meet your requests, provide relevant products or services, or for anti-fraud purposes.

In some jurisdictions, we may require users to provide government-issued identification for compliance purposes, but this is limited to a few cases, such as customs declarations.

IV. How We Use Your Personal Information

We will promptly notify you of the latest product releases, software updates, and event announcements. If you do not wish to be included in our mailing list, you can opt out at any time by updating your preferences.

We may use your personal information (such as email address or mobile phone number) to verify and identify users.

We may use personal information to send important notifications, such as order information related to purchases. Because this information is crucial to your communication with the online store, you cannot refuse to receive such information.

We also use personal information for internal purposes such as auditing, data analysis, and research to improve the products, services, and customer communication of the LoongSeeker Technology Co., Ltd. online store.

Our system integrates SDKs such as cn.jpush.android (JPush; JPush Push), com.huawei.hms (Huawei; Huawei Push), com.alipay (Alipay; Alipay Ride Code; Alipay Sesame Credit Real-Name Authentication; Sesame Authentication), and com.tencent.bugly (Bugly; Tencent Bugly), which will be pushed to you when the app sends push messages to deliver the latest system news.

V. Collection and Use of Non-Personal Information

We also collect data that cannot, on its own, directly link to any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use this information.

We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and the time zone where the user is using the product, so that we can better understand customer behavior and improve our products, services, and advertising.

We collect information related to customer activity on our website. We aggregate this information to help us provide customers with more useful information and understand which parts of our website, products, and services are most interesting to them. For the purposes of this Privacy Policy, aggregated data is considered non-personal information.

We may collect and store detailed information about how you use our services, including search queries. This information may be used to improve the results provided by our services, making them more relevant. This information generally does not involve your IP address, except in a few rare cases where we need to ensure the quality of the services provided over the Internet.

VI. Cookies and Other Technologies

LoongSeeker Technology Co., Ltd.'s online store, emails, and advertisements may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people visit, measure the effectiveness of advertising and web searches, and improve them. We consider information collected through cookies and other technologies to be non-personal information. However, if local laws consider Internet Protocol (IP) addresses or similar identifying marks to be personal information, we also consider such identifying marks to be personal information. Similarly, for the purposes of this Privacy Policy, where non-personal information is used in combination with personal information, we consider the combined information to be personal information.

Like most Internet services, we also automatically collect certain information and store it in log files. This information includes IP address, browser type and language, operating system, date/timestamp, etc.

We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect overall audience characteristics information about our user base. LoongSeeker Technology Co., Ltd. may use this information for our marketing and advertising services.

Pixel tags enable us to send emails in a format readable by our customers and to inform us whether the emails have been opened. We may use this information to reduce or eliminate the need to send emails to our customers.

VII. Other

LoongSeeker Technology Co., Ltd. may be required to disclose your personal information in accordance with the laws, legal processes, litigation, and/or requests from public authorities and government departments in or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. Furthermore, in the event of a reorganization, merger, or sale, we may transfer all personal information we have collected to the relevant third parties.

Protection of Personal Information

LoongSeeker Technology Co., Ltd. takes the security of your personal information very seriously. LoongSeeker Technology Co., Ltd.'s online store uses encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data on LoongSeeker Technology Co., Ltd.'s online store, we use computer systems with limited access, deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, as is the case when we use third-party storage space.

VIII. Privacy Issues

If you have any questions or concerns about LoongSeeker Technology Co., Ltd.'s privacy policy or data processing, or wish to file a complaint regarding potential violations of local privacy laws, please contact us. You can contact us at any time by calling LoongSeeker Technology Co., Ltd.'s support hotline.

Upon receiving a privacy issue or access/download request, we will categorize the contact person and attempt to resolve your specific question or concern. If your question involves a significant matter, we may request more information from you. Contact persons raising significant issues will receive a response. If you are dissatisfied with the response you receive, you can transfer your complaint to the relevant regulatory body in your jurisdiction. If you contact us, we will provide information on applicable complaint channels based on your specific circumstances. LoongSeeker Technology Co., Ltd.'s online store may update its privacy policy at any time. If we make significant changes to the privacy policy, we will post a notice and the updated privacy policy on the company website.

Permission Description:

1. `<android.permission.WRITE_EXTERNAL_STORAGE>`: Accesses the user's SD card files. With user authorization, this is used for changing the profile picture in the user's profile and contacting customer service for product information before purchasing.

2. `<android.permission.CAMERA>`: Accesses the camera. With user authorization, this is used for changing the profile picture in the user's profile, contacting customer service for product information before purchasing, and scanning QR codes on the homepage to participate in promotional activities such as price cuts and group buying.

3. `<android.permission.RECORD_AUDIO>`: Records audio. With user authorization, this allows users to send voice messages to customer service for product information before purchasing.